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Estensione garanzie / Hewlett Packard Enterprise
Aruba 1 Year Foundation Care Next Business Day Exchange HW Only 7010 Controller Service
- Tipo garanzia:
- Assistenza da remoto
- Spec. tipologia:
- solo alcuni modelli
- Liv. di servizio:
- Giorno lavorativo successivo
- Lic. elettronica:
- Sì
- Durata:
- 12 months
- Tempo servizio (gg x hr):
- 5x8
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support.
Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Software support for HPE Networking products provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available.
In addition, HPE Foundation Care Exchange provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information.
Features
Provides access to Hewlett Packard Enterprise technical resources for problem resolution
May contribute to improved system performance and reduced downtime
Allows your IT resources to stay focused on their core tasks and priorities
Generale
- Durata 12 months
- Liv. di servizio Giorno lavorativo successivo
- Tempo servizio (gg x hr) 5x8
- Spec. tipologia solo alcuni modelli
- Tipo garanzia Assistenza da remoto
- Lic. elettronica Sì
I prodotti commercializzati sono assistiti dalla garanzia legale (c.d. “di conformità”) prevista dal Codice del Consumo per gli utenti finali non professionali che acquistano per uso personale (i c.d. “consumatori”), della durata di 24 (ventiquattro) mesi dalla data di acquisto del prodotto.